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Privacy Policy

This notice describes how information about you and your treatment may be used and disclosed and how you can get access to this information. Please review it carefully.

Advantage Behavioral Health s is required by law to maintain the privacy and confidentiality of your health information and to provide you with notice of its legal duties and privacy practices with respect to your health information. Please also respect the privacy of others you encounter in treatment.

Advantage Behavioral Health collects health information about you and stores it in an electronic health record. This is your medical record. The medical record is the property of Advantage Behavioral Health, but the information in the medical record belongs to you. The Health Insurance Portability and Accountability Act (HIPAA) requires Advantage Behavioral Health to maintain the privacy of your medical record. HIPAA generally requires that any uses or disclosures of information in your medical record be limited to the minimum necessary to the purposes of the uses or disclosures. HIPAA also provides you certain rights with respect to the information in your medical record which are described below.

Information relating to your treatment at Advantage Behavioral Health is protected by federal regulations specific to drug and alcohol treatment, which are known as 42 CFR Part 2. These regulations protect the confidentiality of information relating to the identity, diagnosis, prognosis, or treatment of any patient in a drug or alcohol treatment program. Harmony Bay Wellness may not disclose records relating to your treatment without your written consent, except in narrowly limited circumstances. Under 42 CFR Part 2, the terms of a written consent to disclose information must specify the scope and types of information to be disclosed, the parties to whom the information may be disclosed, the purpose of the disclosure and the timeframe of the consent. You may revoke a consent to disclose information relating to drug and alcohol verbally or in writing at any time.

Advantage Behavioral Health may ask for your written consent to disclose treatment information for certain purposes, including releasing treatment information to or obtaining information from your other medical providers, obtaining payment from insurance or other payors, contacting your family either for treatment purposes or in the case of a medical or other emergency. Harmony Bay Wellness Name will not disclose your treatment information for these purposes without your consent.

Advantage Behavioral Health may disclose treatment information without your written consent under certain narrow circumstances as permitted by 42 CFR Part 2. For treatment purposes, Advantage Behavioral Health is permitted to use and disclose treatment information internally and to entities with which it shares administrative control. Advantage Behavioral Health is permitted to share treatment information as necessary with qualified service organizations that agree to maintain the confidentiality of the information. Advantage Behavioral Health also may disclose treatment information to outside auditors, regulatory agencies, and evaluators and for certain research purposes. Advantage Behavioral Health may disclose treatment information without your written consent when necessary in a life-threatening medical emergency and may disclose to report a crime on the premises or against Advantage Behavioral Health personnel. Advantage Behavioral Health also may disclose patient information without consent where the state mandates child abuse and neglect reporting; when cause of death is being reported; or when required by a valid court order that contains specific required findings. Advantage Behavioral Health may contact you to share information about Advantage Behavioral Health's treatment services or to send you reminder notices of future appointments for your treatment.

  1. Your Health Information Rights

    In addition to protecting privacy and confidentiality, HIPAA and 42 CFR Part 2 afford you the following rights with respect to your medical record and drug or alcohol treatment information:

    • You have the right to a paper copy of this written notice of Advantage Behavioral Health‘s privacy practices.
    • You have a right to request a copy of your treatment record or to receive your health information through a reasonable alternative means or at an alternative location. Advantage Behavioral Health requires that all such requests be put in writing. A reasonable fee will be charged for copying your health information.
    • You have a right to request that Harmony Bay Wellness amend health information that is incorrect or incomplete. If Harmony Bay Wellness determines not to amend the health information, it will provide you with an explanation of the reason for the denial and your rights to disagree with the denial.
    • You have a right to request restrictions on otherwise permitted uses and disclosures of your health information. Advantage Behavioral Health is not obligated to comply with such requests.
    • You may request that we provide you with a written accounting of all disclosures made by us during a specific time period (not to exceed 6 years). We ask that such requests be made in writing on a form provided by our facility. Please note that an accounting will not apply to any of the following types of disclosures: disclosures made with your written consent for reasons of treatment, payment or health care operations; disclosures made to you or your legal representative, or any other individual involved with your care.
    • You will not be charged for your first accounting request in any 12-month period. However, for any requests that you make thereafter, you will be charged a reasonable, cost-based fee.

  2. Changes to this Notice of Privacy Practices

    Advantage Behavioral Health reserves the right to amend this Notice of Privacy Practices at any time in the future, and to make the new provisions effective for all information that it maintains, including information that was created or received prior to the date of such amendment. Until amendment is made, Advantage Behavioral Health is required by law to comply with this Notice. Should our privacy practices change, we will provide all current and future patients with a copy of the revised Notice of Privacy Practices

     

    Effective January 01, 2020

  3. Complaints Regarding Privacy Practices

    Complaints about this Notice of Privacy Practices or how Harmony Bay Wellness handles your health information should be directed to:

    • Advantage Behavioral Health
      7 Eves Dr, Suite 100

    If you are not satisfied with the manner in which this office handles a complaint, you may submit a formal complaint to one of the following:

    You may also address your complaint to one of the regional U.S Department of Health and Human Services Offices for Civil Rights. A list of these offices can be found online at: OCR Address List.

  4. SMS - Privacy Policy

    Privacy Policy for SMS Opt-In

    We value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your information when you opt-in to receive SMS communications from us.

    Information Collection

    When you opt-in to receive SMS communications, we collect your mobile phone number and any other information you provide during the opt-in process. This information is used solely for the purpose of sending you SMS messages and will not be shared with third parties and affiliates, except as required by law.

     

    Mobile opt in, SMS consent or numbers for the purpose of SMS are not shared with any third parties or affiliates.

     

    Use of Information

    The information collected will be used to:

    • Send you reminders, updates, and important information regarding our services.
    • Respond to your inquiries and provide customer support.
    • Improve our services and tailor our communications to your preferences.

    SMS Consent & Opt-Out

    • By checking the SMS consent boxes on our forms, you consent to receive SMS text messages from Advantage Behavioral Health. Reply STOP to opt-out. For assistance, text HELP. Message and data rates may apply. Messages frequency may vary. Please review our privacy policy for additional information.

    Opting In

    Opting in to receive SMS communications is voluntary. By opting in, you agree to receive periodic messages from us. Standard messaging rates may apply.

    • Message Frequency may vary
    • For assistance, text HELP.

    Opting Out

    You can opt-out of receiving SMS communications at any time by replying "STOP" to any of our messages or contacting our customer support team. Once you opt-out, you will no longer receive SMS messages from us, except for confirmation of your opt-out request.

    Data Security

    We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

    Changes to this Privacy Policy

    Advantage Behavioral Health may update this privacy policy from time to time. Any changes will be communicated to you via SMS or posted on our website. Your continued use of our SMS services after any changes indicates your acceptance of the new policy.

Discrimination Policy

Our Policy Against Discrimination

Advantage Behavioral Health does not discriminate against any person on the basis of race, color, sex, age, religious creed, national origin (including limited English proficiency), ancestry, disability in admission, treatment, or participation in its programs, services, and activities, or in employment.